Medical Assistant Supervisors are responsible for the daily management and over-site of Certified and Registered Medical Assistants at clinic sites in the Yakima valley, overseeing integrated care for under-served populations.  This  fast paced management position works with other professionals  to provide team-based care and maximize patient service.  The Medical Assistant Supervisor works closely with other primary care leadership members (nursing, behavioral health, pharmacy, dental, care coordination and social services) , and  provides training and coaching on clinical skills;  assists and oversees  quality assurance, infection control procedures, and oversees customer service activities.

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Yakima Neighborhood Health Services is an Equal Opportunity Employer. We celebrate diversity in the workplace and are committed to an inclusive work environment.

Why Work at Yakima Neighborhood Health Services?

YNHS offers competitive wages along with high value benefits of employer provided medical, dental, vision, life, disability, and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate: We are looking for a team member that is passionate about serving and caring for our community of patients, has a great attention to detail and loves working on a team. Some technical requirements for this position are:

• Clinical experience and active license as Registered Nurse with at least 3 years experience in primary care, and/or Certified Medical Assistant with at least 5 years experience in primary care; supervisory experience preferred;  demonstrated knowledge of grammar, spelling, and punctuation; experience using electronic health entry.  
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instruction.  
• Bilingual English/Spanish preferred.
• Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.

Day to Day:

• Manage staffing assignments and schedules to maximize patient flow
• Plan and provide regular staff training and monitoring activities.
• Assist with patient care, including  treatment, referrals, and follow-up

• Assist other medical services staff with patient flow as needed and/or directed.
• Assist as needed with supply management
• Maintain proper sanitation standards, according to YNHS procedure, both with cleaning and sterilization procedures of patient facilities and instruments.
• Administer procedures as directed by supervisors and in accordance with Washington State Health Care Assistant regulations.
• Maintain organized, clean, efficient, and confidential work area.
• Represent YNHS in local meetings as requested.
• Perform related work and other tasks as requested.